Printing

Payment and costs

ePayment

***To pay for printing using ePayment you must have previously used our printing service as this creates your printing account.***
You can pay by visiting Printer payment or by selecting the 'Credit Printing Account' desktop icon on University PCs.
Please note: Unused printing credit is not refundable.

Printing costs

Costs depend on the size of paper and type of print job:

Request a printing / photocopying refund

Refund requests for printing or photocopying are available from library Enquiry Desks during staffed hours or via our online form. You will be notified at your University of Salford email account when the form is processed; this is normally within one working day between Monday and Friday.

If the refund request is due to the document printing incorrectly, please submit the output (i.e. what the printer has produced) to a member of staff at a library Enquiry Desk. This will assist your claim.

If you do not know how many pages to claim a refund for, or the cost of the job:

When on campus:

• Log in at https://printingaccount.salford.ac.uk using your University username and password.
• Click the User Dashboard option and then select Reports.
• Select User Activity - last 30 days and then View selected report.

Please ask at a library enquiry desk if you require access to your printing history beyond the last 30 days.

To query the progress of your refund claim, please email library@salford.ac.uk quoting your network login username and the date on which you applied for the refund.

Please note:

• The Library will not provide cash refunds for printing.
• The Library does not refund any unused printing credit.

Printing pin number

You can use your printing PIN number to login to a printer without your ID Card. To find your Printing PIN go to: https://printingaccount.salford.ac.uk. The printer pin information can only be accessed if you are logged into the Salford wifi or are on a Salford device.

When at the printing account portal - Log in with your University username and password and click the User Dashboard option. Your printing PIN number will be in one of the boxes near the top of the screen.

Types of printing

Single-sided printing

All our printers automatically print double-sided and need to be set to print single-sided:

• 1. Choose File, then Print. Click Print on both sides in the print preview and a new window will appear.

• Four options will appear, select Print One Sided then continue printing as normal.

The settings will revert to double-sided automatically, so you will need to repeat this process with every document you want to print single-sided.

Print in colour

You will need to change the settings before you send the file to print:

• 1. Choose File, then Print. Click on Printer Properties in the print preview and a new window will appear.

• Change the drop down box in the bottom left-hand corner from Black and White to Colour. Click OK and continue printing as normal.

My document contains black and white and colour pages - will I be charged for colour for every page?

When you select colour print you will be charged for colour printing for each page of your document regardless of whether or not every page uses colour. Avoid being charged for colour for any black and white pages in your document by sending them separately.

Step 1: Identify your colour pages: Click your cursor on a colour page and then check the bottom left-hand corner to find out the page number. In the example below you can see that the colour page is page 2 of 4. Make a note of which pages you need to print in colour.

Step 2: Send your colour pages: Click on 'File' and then 'Print' as you would do normally. In 'Settings' there is a text box called 'Pages:'. In the text box type in the numbers of the pages you want to print in colour. There is a specific format to the pages you type in:

• They must be written as numbers (1) not text (one)
• Each page number must be separated from the next with a comma and a space
• If you want to print a series of pages, for example every page between page 4 and page 10, you can write this as '4-10'.

In the example below you can see that we are going to print pages 1, 3-4. Click print. Only the pages you have entered will be printed.

Step 3: Send your black and white pages: Using the same method as step two, enter the number of the pages you wish to be printed in black and white. Click 'Printer Properties', which will load a new window. Click on the drop down box that says 'Colour/Black and White' and change this to 'Colour'. Click OK and then continue printing as normal.

Step 4: Release your printing: When both print orders have been sent, print as normal. You can sort the printed pages back into the order you planned.